summary
Christopher Ward
I redesigned the E-Commerce experience for Christopher Ward, the UK’s leading watch manufacturer, to better represent their focus on quality, craft, and brave design.
services
  • Stakeholder interviews
  • User journey mapping
  • Workshop facilitation
  • Prototyping
 
  • Design principles
  • Visual language
  • Design sprints
  • UI design
discovery

The first step in the project was a series of workshops to identify Christopher Ward’s unique approach, to define it in a way that would provide a key touchstone through the project.

Doing this enabled me to put together a suite of digital experience principles that helped shape the collection of visual motifs and themed modules that formed the new user experience.

UX / UI

When displaying products the UI gets out of the way, putting the focus very much on high-definition photography of the watches, creating a experience that immerses you in detail and craft.

This trimming of unnecessary UI elements was also applied to other areas of the site, for example using subtle fades to indicate the opportunity to scroll rather than signposting with iconography - a decision Christopher Ward were comfortable making given their tightly defined customer profile.

visual language

A key visual motif was the Diptych - the use of two carefully selected images used in conjunction to show both the watch in use and the crafting of that watch by the Christopher Ward watchmakers.

This combination of style and craft was a key underpinning of the experience, influencing everything from typography to the design of button elements.